Frequently Asked Questions

Everything you need to know about our custom cabinetry services and our factory.

Currently our CustoBinet Furniture factory is located at Taman Ria Jaya, Sungai Petani, Kedah.

Address: 6466A, Jalan Ayam Didik 2, Kawasan Perusahaan Taman Ria Jaya, 08000, Sungai Petani, Kedah

We primarily use high grade 18mm Blockboard for our cabinet carcass. Blockboard offers exceptional strength and resistance to warping, making it far more durable and moisture resistant than standard particle board or chipboard. For cabinet doors and finishes, we offer other options like melamine, HPL, acrylic, HDF, spray paint and 3G/4G/5G glass doors depending on your own aesthetic preference.

6 Years in business. CustoBinet has been in the industry from 2021 and was managed personally by our Boss at Lunas, Penang. Later in 2023, with enough manpower CustoBinet have officially make its brand known and have their own factory placed at Sungai Petani, Kedah.

We serve residential and commercial clients across Kedah, Penang, Perlis, and South Perak. Because our factory is based in Sungai Petani, Kedah, projects located outside our immediate local area carry a minimum project value of RM 20,000 to cover travel and logistics costs. Feel free to contact us directly to check if your location qualifies!

Getting a quote is simple and free. You can contact us via WhatsApp or submit your floor plan directly with your preliminary dimensions and preferred design layout. Our team will review your layout and provide an initial price estimate.

Yes, once you approve our initial estimate, our sales team will schedule an on site consultation to measure your space accurately and bring physical material samples (finishes, laminates, and countertops) so you can touch and see them before finalizing your decision.

Yes! We offer a 12 months warranty covering from manufacturing defects and hardware performance (such as hinges and drawer runners). Normal wear, tear or water damage caused by external plumbing leaks are excluded from the warranty.

Yes, once the site measurement is complete and the initial booking deposit is placed, our design team will prepares 3D visual layouts so you can review color combinations, dimensions, and door styles before we start manufacturing.

We offer a variety selection of durable countertop surfaces and its design, including Quartz Stone, Sintered Stone, and tiles(backsplash) tailored to your aesthetic and budget.

Our standard payment structure is split into 3 stages:

  1. Confirmation Deposit: To initiate 3D design drafting.

  2. Production Balance: Upon 3D design confirmation before factory fabrication starts.

  3. Final Payment: Upon completion of on site installation and final inspection.

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